Customer Service – Rite Aid

I had a wonderful customer experience at Rite Aid yesterday. I was browsing the store and saw there was a mail-in rebate if you bought 2 of a Rite Aid brand personal care product. I thought that was pretty cool, so I looked on the shelves and only found 1 available.

I asked for some help to see if there was more in the store room, but there wasn’t. The very helpful man (who happened to be the store manager) let me have 1 of the name brand items at the same price as the Rite Aid item so that I could have 2 in order to get my rebate.

Not only did that save me money, since I was able to use my Rite Aid card to save the additional 10% on the Rite Aid brands, but now I’ll be able to get my rebate, too.

Needless to say, I walked out of the store feeling great and valued as a customer. You bet I’ll remember that experience for a long time.

I’m not in any way affiliated with Rite Aid

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